Freshdesk Responded Versus Closed - Officials: Ashley Phosphate RD now open after train vs : Freshdesk is built to propel agent productivity and speedy response to customers.
Which will say either agent responded or customer responded xx time ago . They outline the specific amount of time the company has to respond and. I wonder what in freshdesk differs between choosing resolved or closed. I'm going back to spiceworks. Be assigned to the agent sending the email and it will be created with 'closed' status.
Sla which sets a deadline for when the ticket needs to be closed or resolved.
The tiny dropdown icon next to the . This is quite an ancient thread but it seems there is a misunderstanding between freshdesk customers and admins. I wonder what in freshdesk differs between choosing resolved or closed. No response from the customer, the agent can close the ticket and it will not be . Which will say either agent responded or customer responded xx time ago . Please respond to the thread and requests from your customers for an update on this. They outline the specific amount of time the company has to respond and. How to automatically close a ticket or mark as spam based on keywords? This haas to be improved or we are not getting the benefits of . I'm going back to spiceworks. I have had customer respond but the blue badge of customer responded does not appear beside a closed or resolved ticket. Hi freshdesk does show a blue customer responded flag when a customer has. Oh and i tried to setup the freddy thing using your video and i don't even have the option of freddy .
No response from the customer, the agent can close the ticket and it will not be . I'm going back to spiceworks. How to automatically close a ticket or mark as spam based on keywords? They outline the specific amount of time the company has to respond and. Which will say either agent responded or customer responded xx time ago .
Is there not a way to deactivate the response sla on a ticket?
Which will say either agent responded or customer responded xx time ago . I'm going back to spiceworks. Is there not a way to deactivate the response sla on a ticket? They outline the specific amount of time the company has to respond and. The tiny dropdown icon next to the . How to automatically close a ticket or mark as spam based on keywords? Hi freshdesk does show a blue customer responded flag when a customer has. Here is a detailed guide on the important helpdesk metrics and what you. Agents can easily stay on top of all tickets and work collaboratively with . I wonder what in freshdesk differs between choosing resolved or closed. This haas to be improved or we are not getting the benefits of . Sla which sets a deadline for when the ticket needs to be closed or resolved. No response from the customer, the agent can close the ticket and it will not be .
Please respond to the thread and requests from your customers for an update on this. Oh and i tried to setup the freddy thing using your video and i don't even have the option of freddy . Which will say either agent responded or customer responded xx time ago . Freshdesk is built to propel agent productivity and speedy response to customers. Here is a detailed guide on the important helpdesk metrics and what you.
Here is a detailed guide on the important helpdesk metrics and what you.
The tiny dropdown icon next to the . I have had customer respond but the blue badge of customer responded does not appear beside a closed or resolved ticket. This haas to be improved or we are not getting the benefits of . Oh and i tried to setup the freddy thing using your video and i don't even have the option of freddy . This is quite an ancient thread but it seems there is a misunderstanding between freshdesk customers and admins. Hi freshdesk does show a blue customer responded flag when a customer has. They outline the specific amount of time the company has to respond and. Is there not a way to deactivate the response sla on a ticket? Freshdesk is built to propel agent productivity and speedy response to customers. Please respond to the thread and requests from your customers for an update on this. Be assigned to the agent sending the email and it will be created with 'closed' status. No response from the customer, the agent can close the ticket and it will not be . Agents can easily stay on top of all tickets and work collaboratively with .
Freshdesk Responded Versus Closed - Officials: Ashley Phosphate RD now open after train vs : Freshdesk is built to propel agent productivity and speedy response to customers.. This haas to be improved or we are not getting the benefits of . Agents can easily stay on top of all tickets and work collaboratively with . That takes 5 replies to close will increase your reply volume, . They outline the specific amount of time the company has to respond and. I have had customer respond but the blue badge of customer responded does not appear beside a closed or resolved ticket.
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